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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Recommendations
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13 reviews
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It came in three weeks. Corresponds to the description. All seams are well stitched. As a gift put a rubber band. The size m approached the parameters 90-70-110.
Very healthy dress! Threads do not stick out, as a gift put rubber) very dense fabric, probably better to wear it in autumn.
Nice dress. Cloth is dense, for the summer I think it will be hot. On my height 180 to the knee, parameters 60/100. Sleeve long
The quality is good. But the photo does not match the color with reality. It's darker.
Great Dress! only a little sleeves are cropped, but still looks beautiful) still store sent the rubber band as a gift) thank you) also the parcel came very quickly)
The dress liked, synthetic meterial, but nice. At my height 186 cm-length just below the knee. On delivery: Taking into account quarantine in Russia and China-the delivery was fast.
A little disappointed with the quality of the fabric. If the outside is Corduroy, then to the body is quite cool synthetic, not very pleasant, crispy. The height is 160, it's long for me to wear with sneakers. Shoes will be good. About 96, from 65, of 80. Still do not like the ruffle on the sleeve, because of it more like a home robe. The color is bright.
It's gorgeous! I regret that I doubted and did not order earlier. Thank you very much to the store! Health to you and your loved ones!
Wonderful dress for spring made of thin corduroy. for 44-46 took M. great
The dress is suitable even for pregnant women! Thin corduroy! Very good quality! That's the spring! It came fast weeks in 2-3
Dress good, all as in the description. I join all the positive feedback. On 42-44rus, the height of 158 cm s the village is perfect, nothing needs to be reworked, the length just below the knee. Warm enough, for the Spring Autumn is the best. At work everyone liked it
Ordered on January 9, received on March 13 in Minsk. The description is consistent. The fabric is like corduroy. No lining. The body is comfortable. A little darker than the store's photo. The waist is overstated, as everyone writes. My parameters: growth 170, 85-68-95, 57 kg. Took size L. Hem below the knee. Sleeves are kind of normal, although they could be more authentic. Three quarters I don't really like the way it looks. With shoes and accessories will be good, I think. As a gift of rubber, thank you. Happy with the purchase.
Amazing quality and fast shipping!