SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress delight, girls with big breasts will not fit, on the lining, synthetics, do not crumple, all as in the picture, rhinestones are not very firmly attached, but this dress is not for every day
The goods came for a month. I liked the dress, it corresponds to the photo. On my parameters 1.75 95-72-98 i chose the size m, but the store sent me with and by the way it came to me perfectly. I recommend
It is perfect!!! in my 46-48 size took xxl and it is even free a little! very high quality and very beautiful!! i advise everyone!!!
Very nice.
Very good dress quality received a little but worth the wait
good quality dress!
The dress is really beautiful and quality. The material does not crumple. The only thing that confuses, it's patch stones, they are so fat-headed, i think they will not stay long. But you can always sew on their place something else. Purchase is satisfied, the village dress is perfect.
The dress is excellent! Very pleasant to the body. Looks decent! It would be possible to take a smaller size on my rose.46, but in this model there are no recesses under the chest. Therefore, at 3 breast size is what you need!
Very beautiful dress. Size corresponds. Quality is good. I recommend. I took it for my mother. Not short. Rhinestones are sewn well. The store asked to send quickly to easter. In krasnodar for 2 weeks. Sent the next day. Good seller
Satisfied .... deliver fast and good quality
Super dress, delivery 2 weeks straight in hand
Dress class! Super fast shipping.
Beautiful dress of good quality, delivery to moscow only 12 days, store recommend.
Same as the picture loved it
77160
This terrible, excellent purchase and fast delivery i recommend
very nice dress
Dress super! The store is super! 5 stars! Sent the same day! 13 days shipping!
Girls, the dress is fine! It came faster than in 2 weeks, the store sent very quickly (a couple of hours after the order). Judging by some reviews, i thought that the material is not very, but... it is very good, pleasant to the touch; the lining, the quality of tailoring deserve respect! About sequins-they are not, this print of excellent quality, which, i think, will greatly facilitate the care of the dress. The colors are bright, the rhinestones shine-just a fairy tale! To feel like a real princess remains to buy a crown in the style of dg!)) All pleasant purchases from this seller!
All super, dress bomb
By Bastante Talla.
Everything is super. Shipping fast)
All is well)) cute dress