SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
lindo!
Trop belle
The color is dirty beige. HHL for 52. Sits beautifully but at the height of 170 exactly on the knee. Neither there nor here. In general, with a belt and shoes you can replay everything as necessary
Very cool, bright, delivery fast
thanks to the store the dress is cute and quality and I recommend the seller
On full growth goes, and the length and sleeve. I'm 157 long.
Thank you
Bkeo reçu
Delivery to Minsk is just over 1,5 months. On parameters 102/78/102 height 169 dress in size XXL village is fine. The fabric is soft to the touch, not electrified. Just above the knees, the waist at the waist, all the buttons are in place, there are no sticking threads, the seams are even. Thank you
The quality is not 5. in some places there are not even seams and threads to stick out. Fabric 100% synthetic. But, the fabric is very beautiful. For home and for the beach, it's the most.
lovely quality exactly as shown in photo. I took XL I'm a UK 12 so a little big I think size L would have been better. Thank you store look forward to shopping with you again.
Read a lot of reviews, but nowhere found about the height) so if you are low (up to 160 inclusive), the dress will be long. I will shorten, but generally satisfied)
It's like the picture. Recommend
Fit juz nice with my usual size L. Quality of material does not seen which is good. but the color is bit pink. would prefer creme or white.
It's fine!
The dress is good, but it is electrified strongly
Thank you, it's all right.
The dress reached very quickly 2 weeks. The size XL is 48 in the chest is small, my 103.a so I like it as it sells, the length is excellent at the height of 163, slightly covers the knee. The fabric is of course synthetic, thin, not autumn in general, but also the price is appropriate.
Excellent quality and price