SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ideal, i wear size M-L and i asked for an l and perfect
Fits normal to EU Sizes, was a bit afraid of the size that’s why I ordered one size bigger then normal, could have ordered a normal size
Good quality and the size chart is accurate
Perfect I wear M/L and zamówiłam L. Beautiful
Loved the dress, good fabric, color beautiful, super fast! Advise this store, thank you
The dress came in size (took s at a size of 40-42). The fabric does not shine through, except for a small area on the back. There was no thread/rvanya. In general, the order is satisfied :)
Very beautiful, the part above not lined and it is a little transparent, the part below has the lining. Fits perfect.
True to size, very beautiful, recommend
It's great but I'd recommend this only if you have big breast, else it doesn't look very good
The goods were ordered on june 9, arrived at the post office on july 10. Delivery is fast, which pleased. Fully corresponds to the description. There are no protruding threads. The height of 154 cm is good length. Packed well.
It took a few days to send him, once sent i arrived super fast. it meets the description. i love it. size well, i use the m and asked for the m. it suits me well. the quality is good. he's wearing lining for lack.
It'd really cute and well made!! There is an inner shirt so that it isn't see-through
Beautiful dress, good length, above knee, with increase in 164.
Ok
Very even a good dress, corresponds to the description and photo. On the growth of 172 is not short, you can safely take, if you liked the model)
Amazing! Material Good, size niezaniżony! Bomb! Recommend
Perfect. Very nice dress. A little short for my height but however totally wearable. Like it.
I am very satisfied with the dresses. Size fits snugly. Only for you mogłabym the doczepic it wide shoulders but it is not too visible. Shipment came quickly and Courier.
Perfect, of a very good quality! Size guide conforms
Beautiful dress that looks of quality
Bonito
Very Ladna dress. Recommend .... For 66 kg and 168 cm L size is perfect.
I love it
I bought 2 dresses in this shop and its all amazing.
Very pretty dress ! I ordered each size for my Boutique in the US .
A fine quality dress, at 93*67*93 perfectly fit the size m
Thanks to the store. everything fits with the description.
Very romantic. I wear usual size XS, bust 70B and is slightly for wide waist, but has a strap and saves the case. So I like that I have to wear it. Length suitable (height 160 cm). Recommend.
The dress is very beautiful. my size. it was only long. more than a month
It turned out to be large at 80 62 86. And so cute
Beautiful color cute fabric! Sits well!
Size m large at 44. Therefore, the conclusion is the size in size. The length of the height is 174 normal, almost to the knee. Sewn neatly.
Perfect size
Pretty Good!!
The dress is really very beautiful. Color and sewing fully correspond to the photos of the store. Shipping less than a month with full tracking. My parameters: 92/76/92, bought l, in my opinion, this size fit perfectly. If your chest girth is approximately 96, then this size will suit you perfectly. I confess honestly, from this purchase i have the most positive emotions. And i am pleased to recommend.
lovely
It’s very beautiful color dress ! Good quality! Thank you so much !!!!
Beautiful dress! Dimensions exactly as written
Dress as picture, height 156 cm to knee
The dress is exactly the same as in the picture. I like it very much. The size fits the description and the fabric is very pretty and wears lining.
Delivery took about two weeks to Poland. Ordered items was delivered by Pocztex Kurier really quickly. The dress is really well-sewed and solid. The material is soft and looks even better in real life than in the pictures. The dress makes really romantic look and I love it. Thank you :)
very pretty dress, as the photo I sually wear Small, but chose a medium because of some reviews and its too big in some places, but its bearable with belt
Very beautiful dress, sewn perfectly, no protruding thread
Big
The material is so light. Perfect dress for fair weather. This has been the only shop on Aliexpress so far that I have received a product that was better quality than I was expecting. Will return for more!
Fast shipping I love in south Florida and it came in less then two weeks.
Beautiful dress, very satisfied with my purchase, good material and custuras well made❤❤
Beautiful dress :) very good material
good fabric, tottaly worth it
The color is darker than the photo but otherwise it size very well and it is of good quality. I am happy with my purchase