We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Даже лучше чем на картинке! Очень понравился, красивый кулон и эффектный. Можно носить как со стороны где есть камушки, так и с обратной где только розы. Подарочек тоже прибыл - бархатный мешочек, как обещали) Очень довольна! Рекомендую!
Неотразимо!!! Просто не поддается описанию. Красота и мастерство. Спасибо!
Очень довольна, кулон выглядит качественно. Спасибо .
thanks very nice
это просто шикарно. кулон двухсторонний- с одной стороны стразы. вторая сторона без них. очень изысканный. тот небольшой акцент которого не хватает очень часто. но не вычурно. цепочка длинная.
Delivery is fast, well packed. The chain is very beautiful, glitters. The pendant is also beautiful, a little heavy, I do not know how it will be in the sock. store Thank you!
Good quality but very big for me.
The product corresponds to the stated, looks better than the photo, the quality is stunning, all things look expensive. A storage bag is applied to each thing. Seller recommend
Beautiful. Matches the photo.
Excellent! Thank you to the store for the excellent product and excellent service of their customers. I recommend definitely. The packing is reliable, everything is in velvet bags. The products are made qualitatively and neatly. Thank you for the present (earrings).
Ordered on April 23, it came to the post office in Moscow on May 31. The suspension is very beautiful, heavy. The chain is durable, the length is 75 cm. Pendant double-sided: on one side there are rhinestones, on the other there is no-it's very original and unusual. You can turn either side: more modest-in the office, with rhinestones-to the party! Super! Also put blue suede storage bag and small gift! Thank you! I'm very happy!