SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super fast delivery.
As said before, the dress is more blue than green but still really nice. Quick delivery!!
Качество норм, нитки не торчат, только цвет не такой как на картинке. Но в целом все отлично
Спасибо продавцу. Платье хорошее, доставка быстрая, дошло за 11 дней. ОБ 108 в притык. ОГ 94 хорошо. Объем руки 31 в притык. Закажу другое на размер больше. Нужно было заранеотправить свои пожелания в подборе!!!
Fast deliver top
The first time trusted and ordered. It was pleasantly shocked, the packing was neat, the material was soft. At its 48-50 r-r ordered XXXL a little freely, but not critical, length as in the photo, the sleeve is free, nowhere pulls. The store umnichka, very apperativno, I recommend definitely!
The dress is very cool! Fully corresponds to the description and dimensional grid. Very bright after washing also everything is fine does not shed, not sewn and stitched perfectly. Fabric of course synthetics, but pleasant to the body is light, but on a hot day of course not an option, although I twisted my sleeves and also norms. In cloudy generally excellent. Great!!!! On delivery some kind of jamb, it was declared fast delivery plus to the house, as a result, the search for delivery in three weeks and to the post office!!!
Very cool.
Beautiful dress, remains though what 'plakken' to the skin. Further satisfied
At 95-76-105 came very well, the tanned body is very beautiful!
Nice quality product, but took 70 days for delivery. But with the COVID-19 it was expected to take longer so overall very satisfied. Just need patience
The receipt of the package took 2 weeks.
ok
The item corresponds to the description, the dress in size
OK
The dress is really nice, even for summer the fabric is not breathable, I think maybe it'll be a hot movie. The finish of the sleeves is a little regulating, there are loose threads, but well, they can be cut or hide. He arrived in a week.