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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
16 reviews
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precioso vestido tal como lo esperaba. talle exacto.
In accordance with the description. The colors are identical to the photo. Beautiful fabric Arrived quickly
Loved arrived 30 days before the date beautiful'll buy super indicate absolutely delighted with the product
I always communicate with the store.
I love it, the fabric is very fine. Maybe not suitable for winter, but with jacket and coat, Precious
I ordered way too big. Read the size description! That was my fault! It wasn’t exactly like the pictures. The fabric is closer to a satin finish. But it is beautiful! I have it to my mom and she’s gotten soooo many compliments.
Beautiful dress! Just as pictured - colorful, bright! My USA size 1xl-2xl. I ordered size 6xl and fits perfectly - not tight. The length is mid/lower calf - I am 5'4" (164 cm). Arrived very fast.
Beautiful Color
Very nice dress, excellent clothing and fast delivery, I highly recommend. It's just a little short for my taste, not for tall people.
This dress is for the most bold women of fashion! There was uncertainty when ordering, feared the effect of "Baba on the kettle", but no, I like the dress. It only needs to be mixed with a jacket or a jacket with a denim jacket, then the folklore will look ultra-long. The fabric is pleasant, the prints are bright, the drawing "the horse of the hump" on the back and the front is very decorated with a dress. Well executed neck, the dress beautifully lies on the neck and chest. A good full volume and the correct length for a height of 170 cm. Thank you very much to the store for this interesting dress!
The dress is very nice. She would be even more perfect if she had pockets. I am satisfied with my purchase. Thank you
Beautiful gypsy style dress equal to the picture with good fall of the fabric stylizes the figure match size thanks ZUOMAN we only find these beautiful dresses in Ali Express
Bright dress, nice material. In Russian 54 took XXL. Freely. But it is better to take on height 164.on height 170 waist high.
Very nice and very comfortable I liked it very much I recommend
The print is very pretty with vibrant colors, size is according to the measurements in the chart, so dress fits well. Sadly I am not a big fan of the fabric, but the dress still does look good. Shipment was very fast, thank you!
Falls quite large, material comfortable plastic, but comfortable