SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good store. fast shipping. awesome device.
great store, Im happy. Thanks for the gift!
good transaction a+
Очень довольна заказом. Доставка быстрая. качество хорошее. Спасибо продавцу.
Looks like on the pictures. Perfect
Прекрасное платье!
I liked the dress, the size matches. On height 160, our 46 took L-waist and sleeves in place. Fabric-corduroy synthetic. The color corresponds to the picture.
Problems with order delivery. In China returned to the sender. The money was returned.
The goods came very quickly 17 days before the Volgograd region. The dress is good, warm. Slightly stick out the thread and on the height of 170 cm a little short sleeves.
He is 94, about 104, growth of 173, weight after birth 67, will lose weight exactly to 57, and will be a little loose in the chest. But now comfortable in M. Sleeves are short, but they are more comfortable to wear ¾, and cuffs look more interesting length at the knee. Maybe, and I would like another cm 8-10, but they are not)) girls, below the height take sure! It is stunningly comfortable, light and soft. I like the dress and the pattern very much and write about the rubber band underneath the chest. Yes) so it is, high waist, so the model looks high or full. Assess yourself adequately and read the description, and not what will complain in the review
I've bought this dress from another store and both are the same quality. Love this style, highly recommend the seller and product. Looks exactly like the photo. I bought XL for my 90-74-92cm frame.
nice dress.
. The waist is very short. My growth is 170. Chest hugging 96. had to completely rework at the tailor. removed the rubber band completely and customized on the figure, otherwise the rubber band was raised under the chest at each movement. and now everything is fine. Comfortable and symbiotic
Dress wife very much liked! Shipping fast with tracking. recommended store and goods
Super dress