SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excelente material un poco grande a la talla descrita pero por lo demas bien
Knitwear, thin structure. The paint is durable, washed, does not paint the pattern. It came within two weeks.
The dress is good, but because of the fact that this thin jersey had to be taken on size more .. very good patterns, the dress emphasizes the figure.
The fabric is not quite what I expected, but arrived before option
Thank you very much to the store, the dress sat perfectly. My size is 58, height is 167.
Am anxious product only think the time very far
Very beautiful like the picture. More emconpensaçao the fabric and very thin, just not like tecindo pro value. It was charging, more pain 5 stars for fast delivery. Arrived in good condition. the tercindo could CER more Groso or lined.
The order took 14 days to Rostov. The dress is very good. My wife really liked it. I ordered. I ordered for luck. So as not to be mistaken took L and XL. Both came up in pritsyp. How come I don't know. Women are an eternal mystery that we men do not have until the end not to dismiss.
Thank you very much to the store and users. Recommend
размер 4х на полновесный 54 размер, 96 кг, рост 172, длинное, присутствовал запах, сразу простирала руками, сильно линяло, белые вставки стали розоватыми, не село, ткань синтетическая, но мягкая, не "стеклянная".
Nice dress I liked very much
I bought my mother a dress, she liked it.
fast shipping to Canada. Fit is great just like pic. Fabric is light and slightly see through. But a slip can fix that. Gorgeous dress. Thank you.
The dress is very beautiful, neat; there are no sticking threads and spools; quality fabric, pleasant to the touch. The size approached perfectly-the table fully corresponds to the real sizes. Delivery is very fast, everything is intact.