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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of eezymart (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://eezymart.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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I liked the dress-sweater. Very neat knitting. The material is pleasant to the body. Accidentally instead of m, took XL. Perfectly suited to my height 176, I think that if I took M, there would be sleeves short. Quality is good. The color is darker than in the photo of the mating of the dress, that's exactly what I wanted. Recommend.
Blouse beautiful quality excellent
The color is not white, but Milky. Delivery 3 month.
I took a dress-sweater for my mother for a gift, size XXL (European size L). Came to Russia quite quickly about 2 weeks, was pleasantly surprised. I tried on myself, I wear a European size m with an increase of 176 cm. For me, this is a long sweater. I liked the quality: neat knitting, the threads do not stick out, there is no unpleasant smell. The product itself is pleasant to the body. There was a surprise from the manufacturer-an elastic band for hair as a gift. I think to order and myself the same sweater. Recommend.
Dress beautiful height 156 cm took m looks like the picture. Thank you.
Beautiful and warm
The dress liked, but the color is darker than in the photo. Boring
The sweater dress corresponds to the stated. Got it today. Very cool, I liked it. The size of HCL came, loose, does not squeeze anywhere. My height is 157 cm, above the knee by one palm. Oh 96, from 86, about 99. Took exactly this size, because when it is in a slim fit, it will not look this dress. At the same time, it does not hang on me, all in shape. The pattern is voluminous, looks beautiful. The color is Burgundy, 100% acrylic. Thank you to the store. Recommend it.
Girls quality is just super! Buy without thinking. I'm very happy. At my height 164 turned out as an elongated sweater, I wanted it, since I do not wear dresses. OG 114, XXXL fit perfectly, very well stretches, but the viscous is good. The fabric is soft, Nice, the sweater is very cozy, I just do not want to remove))) the store of Mannich, sociable. I am delighted, I will definitely buy another color.
Sweater I advise only lovers of knitwear "allegedly knitted itself". In the photo of bloggers he is not bad, but in life everything is more prosaic. Not such a dense knitting as it seems in the photo, but warm enough! At the height of 168 cm size L on the palm and a half above the knee. In the cold with tights. .. But the density of the sweater is not the fountain. Visually not so beautiful. You can wear, but not mega aesthetically. If anyone doubts, think twice)
Very beautiful sweater dress, nice to the body
Good sweater, match the description and photo
Very cool thing I recommend!
48 times HL selectively KLAS dress